Appliance repair — on-site & workshop

Croma - Sector 29 (Appliances Repair Shop)

Fast, practical repairs for home and business appliances

Fridges, washers, dryers, dishwashers, microwaves, coffee machines, LEDs and more — inspection, fault diagnosis and parts replacement.

Services

Trusted technicians

Certified tools, tested parts, clear explanations

Rated 4.6 from 11,972 reviews

Servicing homes, offices and commercial kitchens

Company registered in India.

About us

Our services

Repair, maintenance and parts replacement for major appliances

Highlights from recent field work and delivery outcomes.

  • 4.6 average rating from 11,972 reviews
  • Service coverage for homes, apartments, offices and restaurants
  • Workshop support plus on-site technician visits

Get in touch

Registered address

SCO No 313 & 314, 1st Floor, Croma - Sector 29, Sector 29, Gurugram, Haryana 122009

Company email: [email protected]

Open map in Google Maps

Our services

Repair, maintenance and parts replacement for major appliances

Products

Signature offerings and core deliverables.

On-site Computer Repair Services

Comprehensive repair and maintenance for desktops, laptops, workstations, and peripherals delivered at client sites across Delhi, Haryana, Rajasthan and Uttar Pradesh. Services include diagnostics, component replacement, firmware updates, and preventive maintenance tailored for corporate offices and manufacturing support functions.

NIC 95111 — On-site diagnostics, parts replacement, preventive schedules

Remote Technical Support and Troubleshooting

Secure remote assistance for hardware fault isolation, OS and driver configuration, peripheral integration, and performance optimization for distributed teams and logistics hubs. Includes ticketing, SLA-based response times, and remote monitoring for recurring issue detection.

NIC 95111 — Remote troubleshooting, SLA support, monitoring

Asset Maintenance and Lifecycle Management

End-to-end asset management including scheduled maintenance, spare parts inventory coordination, disposal guidance, and lifecycle reports aligned with corporate compliance needs in tech-enabled operations and manufacturing corridors.

NIC 95111 — Asset tracking, maintenance schedules, compliance reporting

Catalog

Curated categories aligned to market demand.

Workstation Health Inspection Package

A structured inspection covering power systems, cooling, storage integrity, peripheral interfaces, and firmware checks. Delivered with a written report and prioritized remediation plan suitable for corporate campuses and production control rooms.

Inspection, report, remediation plan

Peripheral Calibration and Repair Kit

Calibration and repair of printers, scanners, barcode readers, and other peripherals used in logistics and manufacturing lines. Includes on-site calibration, parts replacement where feasible, and compatibility testing with existing IT systems.

Peripherals, calibration, compatibility testing

Preventive Maintenance Contract (12 months)

A one-year contract offering quarterly preventive visits, emergency response windows, parts provisioning coordination, and consolidated maintenance reports to support uninterrupted operations at warehouses and technology centers.

12-month contract, quarterly visits, emergency response

Projects

Active workstreams and delivery focus areas.

Distributed Office Rollout: Financial Services Firm

Executed phased repair and setup services for a regional financial client across multiple offices in Delhi, ensuring minimal downtime during hardware replacements and firmware standardization. Delivered asset registers, standardized spare kits, and a 24-week maintenance transition plan.

Multi-site rollout, asset registers, 24-week plan

Manufacturing Support: Electronics Assembly Plant

Provided dedicated on-site repair and peripheral maintenance for an electronics assembly line in the Delhi manufacturing corridor. Implemented preventive maintenance schedules, reduced line stoppages, and managed joint spare parts inventory with the plant maintenance team.

On-site support, preventive schedules, spare inventory coordination

Logistics Hub Stabilization: Third-Party Logistics Provider

Stabilized IT hardware and peripheral reliability at a major logistics hub through targeted repairs, peripheral recalibration, and SLA-defined emergency responses. Resulted in measurable improvement in throughput and reduced hardware-related delays over a six-month engagement.

SLA enforcement, recalibration, throughput improvement

Routes & coverage

Operational routes and geographic coverage.

Onsite Diagnostic Route

Rapid-response technicians deployed across Delhi for in-facility diagnostics and repair of computers, servers, printers, and peripheral equipment. Route includes prioritized scheduling for corporate clients in business parks, manufacturing corridors, logistics hubs, and technology campuses, with same-day assessment in most cases.

Target SLA: 4–8 hours for assessment; coverage: Delhi, Gurgaon, Noida, Ghaziabad, Faridabad, Greater Noida.

Workshop-to-Site Rotation

Scheduled rotation between central workshop and client sites to perform preventive maintenance, component rebuilds, and warranty repairs. Workshop handles complex motherboard, power-supply, and peripheral refurbishment while field team performs installations, testing, and handover.

Cycle: weekly rotations for high-density campuses; typical repair turnaround: 2–7 business days.

Remote Troubleshooting Channel

Secure remote-support pipeline for networked devices and endpoints using VPN-assisted access, guided firmware updates, driver management, and configuration remediation. Escalates to onsite team when hardware faults are detected.

First response: within 1 hour; resolution targets: 70% remotely, rest escalated.

Supply nodes

Supply chain touchpoints and processing hubs.

Central Repair Workshop (Noida)

Fully equipped central workshop in Noida with ESD-safe benches, diagnostic analyzers, soldering and rework stations, firmware programming tools, and inventory of common spare parts for desktops, laptops, printers, and UPS units. Functions as the main depot for complex repairs and quality assurance testing.

Capacity: 150 units/week; inventory turn: 30 days for critical spares.

Field Spares Hub (Gurgaon)

Rapid-response spares hub located close to major corporate and logistics clusters in Gurgaon. Stocked with high-turnover components — power supplies, RAM, storage drives, NICs, printer heads, and interface cables — to minimize onsite downtime.

Stock availability: 95% of priority SKUs; restock cadence: bi-weekly.

Mobile Service Vans (Delhi & Greater Noida)

Fleet of tech-enabled mobile vans equipped with common spare parts, portable diagnostic tools, and secured stock for swift onsite replacements and minor workshops at client premises. Each van carries serialized spare logs and remote ticket sync capability.

Deployment: same-day in urban corridors; vans per cluster: 2–4 depending on client density.

Programs

Programs and initiatives supporting the core mission.

On-Site Computer Repair Program

Managed on-site diagnostics and repair service for businesses across Delhi, Haryana, and Uttar Pradesh within the National Capital Region. Covers desktops, laptops, servers, and common peripherals with rapid response windows, preventative maintenance visits, and spare-part replacement sourced to minimise downtime for corporate and manufacturing corridor operations.

Remote Troubleshooting & Support Plan

Tech-enabled remote support subscription using secure remote-access tools for continuous monitoring, patch management, and incident resolution. Designed for logistics hubs and technology-enabled operations to provide 24/7 ticketing, SLA-driven response times, and escalation paths to reduce mean time to repair for peripheral equipment.

Preventative Maintenance & Asset Health Service

Scheduled preventive maintenance program including system health audits, firmware and driver updates, thermal and power checks, and lifecycle recommendations. Intended for corporate campuses and manufacturing facilities to extend asset life, improve reliability in communication equipment, and provide periodic asset condition reports linked to procurement planning.

Care lines

Service lines and response pathways.

Corporate IT Support

Priority maintenance and repair service tailored for corporate clients, offering contract-based coverage for on-site visits, dedicated account management, and integration with facility maintenance schedules for minimal business disruption.

Business-focused SLAs

Manufacturing Corridor Services

Specialised repair and maintenance support aligned with manufacturing operations, including rapid spare sourcing, onsite emergency response, and preventive checklists adapted to high-availability production environments.

Rapid response & spares

Logistics & Tech Operations

Services optimised for logistics centres and tech-enabled operations, covering peripheral repair, network interface troubleshooting for barcode and POS systems, and coordinated maintenance windows to align with operational shifts.

Shift-aligned maintenance

Services

Operational modules shaped around sector needs.

Fridge & Freezer Repair image

Fridge & Freezer Repair

Compressor checks, coolant leak detection, thermostat replacement, defrost system repair and seal/gasket replacement.

  • Compressor and cooling system diagnosis
  • Parts replacement when required

Typical on-site diagnostic then repair estimate

Washing Machine & Dryer Repair image

Washing Machine & Dryer Repair

Drum, motor, belt, pump and electronic control repairs; vibration and drainage fixes.

  • Water pump and motor repairs
  • Control board troubleshooting

On-site service with workshop follow-up if needed

Dishwasher & Microwave Repair image

Dishwasher & Microwave Repair

Heating element, control panel, seals and electrical fault repair.

  • Heating and electrical fault resolution
  • Seal and gasket replacement

Appliance inspection followed by clear repair plan

Coffee Machine & Small Appliance Servicing image

Coffee Machine & Small Appliance Servicing

Descaling, pump servicing, group head and grinder checks for coffee machines; repair of small kitchen appliances.

  • Preventive maintenance plans available
  • Parts replacement as needed

Maintenance and minor repairs available on-site

LED/LCD TV Troubleshooting image

LED/LCD TV Troubleshooting

Power issues, backlight replacement, signal and board diagnostics.

  • On-site diagnostics
  • Workshop repairs for complex board faults

Basic repairs; major board replacement may require workshop service

Commercial Kitchen Appliance Support image

Commercial Kitchen Appliance Support

Repair and maintenance for restaurant equipment and commercial-grade appliances.

  • Flexible scheduling for commercial clients
  • Maintenance contracts available

Service suited to restaurants and shops

Operational metrics

Tables and charts derived from available data.

Operational details

Service area (target) Al Quoz-4 (Dubai) — also serving nearby residential and commercial areas
Average rating 4.6 from 11,972 ratings
Booking Phone or email; appointments advised
Photos 7 place photos available

Performance mix

Average SLA Compliance 92
Downtime Reduction (12 months) 38
Repeat Contract Renewal Rate 85

Capabilities

Core capabilities for Croma - Sector 29 (Appliances Repair Shop).

Fridge and freezer repair (including compressors and refrigerant leak checks)
Washing machine and dryer diagnostics and repair
Dishwasher and microwave repair
Electric/induction stove and oven repair
Coffee machine and espresso unit servicing
LED/LCD TV basic repair and troubleshooting
Preventive maintenance and periodic servicing

Technician team

Governance & leadership posture

Experienced field technicians and workshop staff specialising in electrical and refrigeration repairs with practical troubleshooting approach.

Customer trust & reliability

High customer satisfaction across residential and commercial clients

C
Client
★★★★★

High customer satisfaction for timely, practical appliance repairs and clear explanations from technicians.

Get in touch

Connect with Croma - Sector 29 (Appliances Repair Shop)

Call to book a service or request a diagnostic visit

Messages will be sent to the company email [email protected].